ER Coordinator- Lanes

The Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems.

Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer.

We are the UK’s largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth, to ensure round the clock coverage for customers and clients alike.

About the Role:

As the Employee Relations Coordinator you will be supporting employees and managers across all of the

Lanes Group companies. This role involves managing and resolving employee issues, ensuring compliance

with company policies, and promoting effective communication between staff and management.

Location: Split between Bamber Bridge and Eccles 

Hours: Monday to Friday – 37.5 Hours per week.  

Salary: £26,000 - £28,000

Responsibilities – but not limited to:

• Provide advice and guidance to managers and employees on employee relations issues in line with UK employment law and company policies.
• Assist in the resolution of employee grievances, disciplinaries, and performance-related matters.
  
• Assist with investigations into employee grievances, misconduct, or complaints in accordance with UK disciplinary and grievance procedures.
  
• Support mediation efforts between employees and management to resolve conflict effectively and maintain workplace harmony.
  
• Maintain accurate, confidential records of employee relations issues, investigations, and resolutions in compliance with UK GDPR guidelines.
• Prepare reports for HR management on trends related to employee relations cases.
  
• Support the development and delivery of training for managers and employees on employee relations topics such as grievance handling, absence management, and disciplinary
  
• Assist with internal HR audits and ensure that the company is compliant with UK employment law and best practices in employee relations.
• Review exit interviews, analyse feedback, and report on trends to support retention strategies and improve employee relations.
• Ensure the consistent application of company policies, procedures, and UK employment regulations such as the Employment Rights Act, Equality Act, and GDPR
• Keep updated on changes to employment law and provide advice on implications for

company policies.

Experience and qualifications required for the role:

• Experience of working in a HR environment with administrative responsibilities
• CIPD Certified (or working towards)
• Experience in delivering on HR Projects and working to tight deadlines
• ·Strong influencing skills and a passion for embedding our core values ·
• Experience of working towards SLA’s and KPI’s

What you will get in return:

In joining the Lanes Group, the UK’s largest independent provider we are committed to fostering a workplace culture that prioritises the well-being, growth, and safety of our employees. Through continuous training, professional development opportunities, and a supportive environment that values every individual's unique contribution, we empower our team to uphold the highest standards of integrity, collaboration, and inclusivity.

What we offer:

• 24 Days holiday plus Bank Holidays
• Pension
• Death in service
  

This position is open to Internal and External candidates.  Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment.

The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers.

Lanes - https://www.lanesgroup.com/#our_group

Lanes I - https://lanes-infra.com/

SUS  - https://sus.co.uk/

Clearflow -https://www.clearflowltd.com/

AQS - https://aqsenvironmentalsolutions.ie/

We are an equal opportunities employer and welcome applications from under-represented members of the community.

Strictly no agencies please